Article: Regarding shipping operations during the GW period

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Apr 2, 2019

Regarding shipping operations during the GW period

Thank you for your continued patronage of tokyo grapher products.
We are planning to suspend business during the GW period as follows.

Closed period: Saturday, April 27, 2019 to Monday, May 6, 2019

■ Product shipping

Orders placed by 11:59 am on Friday, April 26th : Shipped before holidays

Orders placed between April 26th (Friday) 12:00pm and May 6th (Monday) will be shipped on May 7th (Tuesday) and May 8th (Wednesday).

Orders placed between May 7th (Tuesday) and May 9th (Thursday) by 9:00 am : Shipped on May 9th (Thursday)

■ Responding to inquiries

Inquiries received during Golden Week after 5:30 pm on Friday, April 26, 2019 : Responses will be made sequentially from Tuesday, May 7, 2019

During the holiday period, we will be closed for shipping and inquiries.
Online store orders are still being accepted during the GW period.
We apologize for the inconvenience and appreciate your understanding.

Regarding shipping operations during the GW period

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Items ordered by 9:00 am will be shipped the same day, and orders placed after 9:00 am will be shipped the next business day.

We can deliver not only to Japan but also to all over the world. We basically use EMS / International Shipment for overseas shipments, but if you would like to use another shipping method, please request it from the inquiry form.

For payment, in addition to various credit cards, you can choose from various payment methods such as PayPay, LINE Pay, Merpay, Apple Pay, PayPal, and Google Pay.