privacy policy

privacy policy

[1] Purpose of use and scope of collection

When we receive personal information from our customers, including their name, address, telephone number, email address, etc., we will notify them of the purpose of use and contact point for inquiries in advance, and we will provide them with appropriate information by lawful and fair means. We will collect your personal information within the scope.

[2] Acquisition of personal information

When acquiring personal information, our company shall publicize the purpose of its use in advance, except in the following cases.

1. If notifying or announcing the purpose of use to the customer may harm the life, body, property, or other rights of the customer or a third party.
2. If notifying or announcing the purpose of use to customers may have a significant impact on the rights and interests of the Company or the execution of business operations.
3. When it is necessary to cooperate with national institutions, local governments, or those entrusted by them in carrying out their duties as stipulated by law, and there is a risk that notifying or announcing the purpose of use to the customer may impede the carrying out of their duties. .

[3] Use of personal information

《1》Our company will appropriately handle personal information collected from customers primarily within the scope of the following purposes. Please note that our company may use personal information even outside the scope of these purposes, after disclosing the purpose of use.

1. Responding to inquiries from customers.
2. Sending products, prizes, and information (mail magazines, etc.) related to various services operated by our company.
3. Investigation of the usage status of various services operated by our company.
4. Confirmation and collation of information on results (applications, membership registration, etc.) performed between our company, advertising companies, and advertisers in order to distribute benefits (points, etc.) to users regarding various services operated by our company.

《2》However, in the following cases, personal information may be used outside the scope of the purpose without obtaining the customer's consent in advance.

1. When it is necessary to protect a person's life, body, property, or other rights, and it is difficult to obtain the customer's consent.
2. When it is necessary to improve public health or promote the healthy development of children, and it is difficult to obtain the customer's consent.
3. When it is necessary to cooperate with the execution of affairs stipulated in laws and regulations by national institutions, local governments, or those entrusted by them, and waiting for customer consent would impede the execution of the affairs.
4. In cases where obtaining customer consent may have a significant impact on our rights and interests or business performance.
5. Other cases based on laws and regulations.

[4] Prohibition of provision/disclosure to third parties

《1》We will not provide or disclose your personal information to any third party unless you have consented to this through the terms of use, etc. that are individually established for each service we operate. However, this does not apply in the following cases.

1. When it is necessary to protect a person's life, body, property, or other rights, and it is difficult to obtain the customer's consent.
2. When it is necessary to improve public health or promote the healthy development of children, and it is difficult to obtain the customer's consent.
3. When it is necessary to cooperate with the execution of affairs stipulated by law by national institutions, local governments, or those entrusted by them, and waiting for customer consent would impede the execution of affairs.
4. In cases where obtaining customer consent may have a significant impact on our rights and interests or business performance.
5. We will inform you in advance that the purpose of use includes provision to a third party, the items of data to be provided to a third party, the means or method of provision to a third party, and the provision of data to a third party at the customer's request. If a notice or announcement is made to the effect that the service will be suspended.
6. Other cases based on laws and regulations.

《2》Please note that the following cases do not fall under the category of “third party” as defined above.

1. A subcontractor to whom the Company entrusts all or part of the handling of personal information to the extent necessary to achieve the purpose of use.
2. Where personal information is provided in the event of business succession such as a merger or business transfer.
3. If personal information is to be shared with a specific person, please inform the customer in advance of this, the items of joint use, the scope of joint users, the purpose of use of the user, and the name of the person responsible for managing the personal information. If we notify you or make it easily accessible to you.

[5] Supervision of subcontractors

In order to achieve the purpose of use that the customer has agreed to, we may outsource the work to an external company, but if we disclose the customer's personal information to the outsourcing company, , we will provide appropriate supervision, such as requiring them to strictly manage personal information at the same level as our company, and having them do so after signing a separate confidentiality agreement.

[6] Ensuring and improving information security

In order to handle customers' personal information appropriately, our company maintains internal regulations and internal management systems, educates employees, and takes appropriate measures to prevent unauthorized access to personal information and the loss, destruction, falsification, and leakage of personal information. We will continue to strive to ensure and improve information security by taking appropriate measures.

[7] About cookies, etc.

Our website may use pages that use a technology called "cookies" or similar technologies. Cookie refers to a mechanism for storing data sent from a web server to your web browser. Cookie information cannot be used alone to identify a specific individual, so it is basically not considered personal information. However, when cookie information and personal information are used together, treats cookie information as personal information and will handle it in accordance with this privacy policy.

[8] Education/Awareness

Our company educates and enlightens all officers and employees to understand the importance of protecting personal information and to handle customers' personal information appropriately.

[9] Response to disclosure/correction of personal information, etc.

《1》If a customer requests disclosure, correction, suspension of use, deletion, etc. of his or her personal information, the Company will confirm as much as possible on the system that the customer is the person making the request. Once we have done so, we will carry out the necessary procedures within a reasonable period and scope. However, if our company provides a system or service that allows customers to change or delete their personal information themselves, we will only provide guidance on how to do so, and we will not be responsible for the procedures themselves. You may have to do it yourself.

《2》Notwithstanding the provisions of the preceding paragraph, we may not disclose all or part of the following matters:

1. When there is a risk of harming a person's life, body, property, or other rights.
2. When there is a risk of significant hindrance to our company's proper business execution.
3. When violating other laws and regulations

[10] Usage principles regarding the Personal Information Protection Act

As a general rule, personal information at our company is used only by authorized persons within the scope of business purposes.

[11] Handling matters in accordance with the Personal Information Protection Act

We will take measures to ensure the safety of personal information when it comes to leakage, such as taking personal information out of designated usage locations or sending it to external parties. In addition, we require our employees to fulfill their obligation to maintain confidentiality regarding personal information during their employment and even after retirement.

[12] Continuous review and improvement

Our company complies with laws and regulations related to personal information protection and other norms, and continuously reviews and improves our approach to personal information protection in response to changes in the social environment.

[13] Disclaimer

Our company is not responsible for the personal information protection policies, standards or content of personal information handling on other companies' websites, etc. that are linked from websites operated by our company.

[14] Applicable law

This personal information protection policy shall be interpreted and applied in accordance with the laws of Japan.

[15] Jurisdiction

For disputes regarding this personal information protection policy, the Tokyo District Court shall have jurisdiction as the court of first instance.

[16] Changes and notifications of personal information protection policy

Our company may change its personal information protection policy without prior notice. In that case, we will notify you on this page of this website, and the changes will become effective from the time they are posted on this website.

[17] Contact point for inquiries regarding personal information

For inquiries regarding personal information, please contact us below.

10-11 Yayoi-cho, Itabashi-ku, Tokyo 173-0021 Phone: 03-3974-4601
Email: info@tokyo-grapher.com