Notation based on the Act on Specified Commercial Transactions
|Cozo Filters Co., Ltd.
|tokyo grapher site http://tokyo-grapher.com/
|10-11 Yayoi-cho, Itabashi-ku, Tokyo 173-0021
|Inquiry reception hours
|10:00-17:00 *Excluding Saturdays, Sundays, and holidays, Golden Week, summer holidays, and year-end and New Year holidays
|Cash on Delivery, Credit Card, Apple Pay, PayPal, Google Pay
* Purchases other than our website and admission fees at events are not included.
|Display tax-included price on each product sales detail page
|Necessary charges other than product price
Shipping (if the purchase amount is less than 10,000 yen)
|Stock is limited for each product.
Also, please note that the maximum number of orders for one product is 5.
|Product delivery time
|Items ordered by 9:00 am will be shipped the same day, and items ordered after 9:00 am will be shipped the next business day.
|About returns and exchanges
|[If there is a defective product]
In the unlikely event that there is a defect in the product, we will exchange it for a non-defective product after returning the product.
Also, please note that if the same product cannot be prepared, we may issue a refund.
[In case of return due to customer's convenience]
If you wish to return or exchange an item for your convenience, please be sure to contact us in advance by email or telephone within 7 days of receiving the item. We will process the refund as soon as possible.
*Please note that if you return the product without contacting us in advance, we will not be able to accept it.
*Please use a courier service when returning items to avoid delivery problems.
*Please note that the customer is responsible for all shipping and transfer fees related to the transaction at the time of return.
*Please note that the customer is responsible for shipping and handling charges for exchanges.
*The following cases cannot be returned or exchanged.
・Products that have been accidentally damaged or defaced by the customer.
- Products used.
・More than 7 days have passed since the product arrived.
|Deadline for returns
|Within 7 days after delivery
|If there is a defect in the product, we will bear the return shipping fee, so please return it by cash on delivery.
In addition, if the return is due to the customer's convenience, the return shipping fee will be borne by the customer (the shipping fee and handling fee at the time of delivery will also be borne by the customer).
Free shipping on orders over ¥10,000
Free shipping for purchases over ¥10,000.
*Limited to shipping within Japan
next business day shipping
Items ordered by 9:00 am will be shipped the same day, and orders placed after 9:00 am will be shipped the next business day.
We can deliver not only to Japan but also to all over the world. We basically use EMS / International Shipment for overseas shipments, but if you would like to use another shipping method, please request it from the inquiry form.
Various payment methods