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Article: Regarding Shipments to Canada (as of October 2025)

カナダからのご注文に関するお知らせ(EMS一時停止について)

Regarding Shipments to Canada (as of October 2025)

Japan Post has temporarily suspended EMS (Express Mail Service) shipments to Canada.
Due to this suspension, TOKYO GRAPHER has paused accepting new orders destined for Canada.

This measure follows Japan Post’s announcement concerning ongoing postal strikes and reduced air transportation capacity in Canada, which have caused significant delays and service interruptions.
(Reference: Japan Post Notice – October 3, 2025)

For customers who have already placed an order, we will process shipments as soon as they become possible.
If delivery cannot be fulfilled, a full refund will be issued, and we will contact you directly by email.

We sincerely apologize for the inconvenience and will resume accepting orders once Japan Post confirms the restoration of EMS services to Canada.
Thank you for your kind understanding.

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夏季休業期間中の<br>出荷業務に関しまして

Regarding shipping during the summer holidays

Thank you for your continued patronage of TOKYO GRAPHER products. We plan to suspend shipping operations from Saturday, August 10, 2024 to Sunday, August 18, 2024. Please check below for the s...

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