You can use credit cards (VISA, mastercard, AMEX), Apple Pay, PayPal, and Google Pay for payment.
Apple Pay can only be used with the Safari internet browser. For details on devices that can be used, please check the official Apple website.
If you do not receive an order confirmation or shipping confirmation email, please check that the email address you registered when you created your account or placed your order was entered correctly (spelling is correct, you entered the domain name, no spaces, etc.). If you have entered your email address correctly and are not receiving emails, you may have set up your email inbox to prevent spam and you may not be receiving emails from tokyo grapher correctly.
Please make sure that you can receive emails from the "tokyo-grapher.com" domain.
Delivery of products
Orders placed before 9:00 a.m. Japan time will be shipped on the same day, and orders placed after that time will be shipped the following business day.
We are closed on Saturdays, Sundays, and national holidays. Orders received on Saturdays, Sundays, and holidays will be shipped on the next business day. Thank you for your understanding.
(We will inform you of the shipping schedule during the year-end and New Year vacations and summer vacation period on this website.)